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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maggie Smith

Maggie Smith

October 16, 2024

1  out of  5
rating by Maggie Smith
"This company is a disgrace and will never get my business again. They will cancel you just after getting in an accident that is not your fault. We pay you to cover us for those things!? The owner is not a good person and only wants your money. Got a quote for a fraction of what I pay with this crooked company!"
We responded:
"I am sorry that you are upset. If you would give me a call at 276-728-2361, I would like to talk to you. State Farm is a great company that takes care of its customers. I looked at your policies and out of your household you had 6 claims in less than a year and a half in your household. I know I have never been able to talk to you or I could have done my best to remedy this situation before this happened. You are a valued customer, and again, I am sorry about this. We strive to be the best agency that we can be, and the reason for your cancellation were so many claims in a short period of time. That is not my decision when this happens, but I do care about my customers and don't want anyone to be mad. We are not a crooked company, because we very rarely have problems with our customers and people stay with us because you get what you pay for. We are second to none in the way we handle claims and people stay with us for that reason. Again, I would like to talk to you if you would call me. Thank you and I do appreciate your business."
Profile photo of Gregory Utt

Gregory Utt

September 3, 2024

5  out of  5
rating by Gregory Utt
"Been with Craig a long time and he has always taken care of me and my family"
We responded:
"We appreciate the 5-star review, Greg!"
Profile photo of Nathaniel Coble

Nathaniel Coble

August 5, 2024

5  out of  5
rating by Nathaniel Coble
"Great office and agency and team!"
We responded:
"Thank you for the Great review, Nathaniel!"
Profile photo of brittany mayes

brittany mayes

July 1, 2024

5  out of  5
rating by brittany mayes
"Great insurance agent and team!"
We responded:
"Brittany, thank you for taking time to leave us a great review!"
Profile photo of Steve Scherfel

Steve Scherfel

June 3, 2024

5  out of  5
rating by Steve Scherfel
"Excellent service. A good guy!"
We responded:
"Steve, Thank you so much for the great review!"
Profile photo of Debbie Edmonds

Debbie Edmonds

April 1, 2024

5  out of  5
rating by Debbie Edmonds
"Great working with Craig. Yeah"
We responded:
"Thank you so much for the great review, Debbie!"
Profile photo of Jimmy Oakley

Jimmy Oakley

December 4, 2023

5  out of  5
rating by Jimmy Oakley
"Great office. Went into this office and have insurance here and checked on things and had a great experience!"
We responded:
"We appreciate the 5 Star review, JJ!"
Profile photo of Dorothy Hall

Dorothy Hall

November 7, 2023

5  out of  5
rating by Dorothy Hall
"The agent here is fine and dandy!"
We responded:
"Dorothy, thank you for taking time to leave us a great review!"
Profile photo of Verna Keith

Verna Keith

October 3, 2023

5  out of  5
rating by Verna Keith
"Great service and rates"
We responded:
"Verna, Thank you for the great rating for our agency! We appreciate your business!"
Profile photo of Jessica Tate (Jett)

Jessica Tate (Jett)

August 11, 2023

5  out of  5
rating by Jessica Tate (Jett)
"They saved us a lot of money with better insurance"
We responded:
"Thanks, Jessica, for the Great review! We always like to save people money on their insurance and give them better coverage!"
Profile photo of Jason Felts

Jason Felts

August 4, 2023

5  out of  5
rating by Jason Felts
"Excellent customer service. They make you feel like a valued customer always with every interaction!"
We responded:
"We appreciate the Great review, Jason!"
Profile photo of Gina Raymer

Gina Raymer

July 15, 2023

5  out of  5
rating by Gina Raymer
"Friendly ppl. Very helpful. Awesome ppl"
We responded:
"Thanks so much for the great review, Gina!"
Profile photo of Holly Carr

Holly Carr

July 3, 2023

5  out of  5
rating by Holly Carr
"Craig is the best agent. He does the best job."
We responded:
"Holly, Thank you for taking time to leave us a great review!"
Profile photo of Roger Moss

Roger Moss

June 2, 2023

5  out of  5
rating by Roger Moss
"A real good place for insurance. A real friendly staff! I recommend to anyone!"
We responded:
"Thanks so much for the great review!"
Profile photo of Virgil Horton

Virgil Horton

May 1, 2023

5  out of  5
rating by Virgil Horton
"They are very courteous and able to help with any of our needs."
We responded:
"We appreciate the 5-star review, Virgil!"
Profile photo of Jamie Daugherty

Jamie Daugherty

April 6, 2023

5  out of  5
rating by Jamie Daugherty
"Nothing but excellence from this agent! Will go the extra mile to help in whatever area you need!"
We responded:
"Jamie, Thank you so much for the great review!"
Profile photo of Caleb Roberson

Caleb Roberson

March 1, 2023

5  out of  5
rating by Caleb Roberson
"I’ve had nothing but pleasant experiences with Craig Bowman’s office. Knowledgeable staff and helpful in every respect. Definitely worth a call for price comparison."
We responded:
"Caleb, Thank you for taking time to leave us a great review and recommending our agency!"
Profile photo of anna kenyon

anna kenyon

February 1, 2023

5  out of  5
rating by anna kenyon
"Experience is wonderful. Great staff. Great opportunities. Always helpful."
We responded:
"Thank you so much for the great review, Anna!"
Profile photo of Rhonda Ayers

Rhonda Ayers

January 3, 2023

5  out of  5
rating by Rhonda Ayers
"Very courteous, friendly and very helpful!"
We responded:
"Thanks so much for the great review!"
Profile photo of Delinda Funk

Delinda Funk

December 2, 2022

5  out of  5
rating by Delinda Funk
"Good service here. I have always had State Farm. Great agent and team!"
We responded:
"Thank you so much for the great review, Delinda!"
Profile photo of Paul Carr

Paul Carr

November 3, 2022

5  out of  5
rating by Paul Carr
"Great company and agent and his team members are awesome!"
We responded:
"Paul, Thank you so much for the great review!"
Profile photo of Jane Marshall

Jane Marshall

October 4, 2022

5  out of  5
rating by Jane Marshall
"Agent answered all of our questions we had and made sure we had the right coverages. Great Agent!"
We responded:
"Jane, Thank you for taking the time to leave us a great review! We appreciate you as a customer!"
Profile photo of Richard Fellner

Richard Fellner

October 3, 2022

5  out of  5
rating by Richard Fellner
"Helpful Agency and always there when you need them!"
We responded:
"We appreciate the Great review, Richard!"
Profile photo of Limited Ryder

Limited Ryder

October 3, 2022

5  out of  5
rating by Limited Ryder
"Very helpful team and great insurance highly recommend."
We responded:
" Thank you for the positive feedback!"
Profile photo of Nick Worrell

Nick Worrell

September 1, 2022

5  out of  5
rating by Nick Worrell
"Great Insurance agency. Their Team members are really friendly and helpful."
We responded:
"Thanks so much for the great review!"